Shipping & handling
What is the shipping cost?
Your treatment care plan cost includes express shipping via Australia Post directly to your door. There are no hidden costs with CA Connect.
How long will it take for my order to arrive?
All CA Connect orders are express posted. Most orders in metropolitan areas are received within 2 days, but it can take up to 5 days depending on your location.
Can I track my order?
You can track your order via Australia Post. As soon as your order leaves the warehouse, you receive a confirmation email with your tracking number and a link. Tracking numbers may require 1 business day to activate. All details of your order are available via your patient portal.
Scripts are released post completion of your telehealth consultation with one of our cannabis practitioners. For low dispensing fees and fast processing times, we recommended using our affiliated pharmacies. These pharmacies will always charge CA Connect’s recommended pricing with no additional dispensing fees or markups added. We will send your script directly to one of these pharmacies for processing at no charge. If however, you would prefer for your script to be sent to your home so you can take it directly to your local pharmacy, there will be a $59 processing and handling fee.